Catholic Community Services of Southern Arizona
  • Albuquerque, NM, USA
  • DOE
  • Hourly
  • Full Time

Position Purpose


Supervises and directs Vocational Department in the areas of vocational training, job placement services, case management, client intake, assessment and progress.  Ensures program compliance with established Agency policies and applicable regulatory guidelines.  Designs and schedules staff professional development training and maintains caseloads in accordance with service contract guidelines. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. 


Essential Functions


  • Oversees and supervises the vocational training, placement, job coaching, transition, and case management components of the Vocational Department
  • Oversees referrals and intakes, and screens clients into services
  • Works with staff to coordinate client services throughout the system
  • Monitors all Training and Employment Programs
  • Monitors training of staff in the areas of general procedures, agency policy and procedures, best practices and other training required to meet staff needs
  • Ensures that case management services, as they relate to vocational issues, are met
  • Reports case load size, performance measures and consumer needs to supervisor and funding sources
  • Maintains contractual relationships with VR
  • Develops new programs that provide new opportunities for consumers to include business and community partnerships
  • Assures that all staff are knowledgeable of best practices to persons with a hearing loss and are able to represent the agency in services to persons with a hearing loss
  • Oversees and monitors contracts to maintain objectives and contractual goals
  • Collects data and documents activities for training programs
  • Maintains files and tracks client progress through programs
  • Ensures that all programs meet contract standards
  • Ensures that all contractual paperwork is completed within approved timelines
  • Ensures execution of staff and consumer site visits to determine needs and resolves possible issues
  • Manages staff schedules to meet consumer needs
  • Develops and coordinates consumer goals with staff
  • Maintains communication with referral source
  • Supervises staff and acts as a liaison between all parties including businesses requesting work, school systems and rehabilitation team
  • Supervises assessments and placements into new programs
  • Responsible for recruiting, hiring, training, evaluating, providing constructive performance feedback and separating employees
  • Reviews quality of job placement program and determines appropriate staffing patterns
  • Determines job placement program and staff training needs by reviewing Deaf community concerns, business requirements, and legal and adaptive information
  • May drive agency or personal vehicle on company business



Minimum Qualifications


Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Corporate Director of Human Resources.

  • Bachelor's in Rehabilitation, Counseling, Education or related field
  • American Sign Language skills
  • 3 years of supervisory or administrative experience
  • 3 years of experience in Vocational/ILS services
  • Knowledge of DD system, Vocational Rehabilitation, and CARF accreditation standards
  • Pass drug screening
  • Valid New Mexico Driver License, proof of insurance and New Mexico Motor Vehicle Division Motor Vehicle Report


 Desired Qualifications

  • Master's in Rehabilitation, Counseling, Education or related field
  • Additional years of directly related experience
Catholic Community Services of Southern Arizona
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