Catholic Community Services of Southern Arizona
  • AZ, USA
  • $12.00-$17.07 DOE
  • Hourly
  • Full Time

Position Purpose


Contacts and engages clients referred by the Arizona Department of Economic Security (DES)' Department of Child Safety (DCS); assesses the needs of clients who accept services; develops case/service plans; provides parenting instruction and needed services; provides or arranges for transportation and supervision of visitation, addresses risks of child abuse and/or neglect in client families.  Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.



Essential Functions


  • Supervises visits between parents and children as required in the scope of work
  • Conducts an in-depth interview with the family, including named caregivers and children
  • Creates service priorities for the family based on DCS concerns, the CSA/SRA report, and family needs and strengths
  • Participates with other stakeholders as part of the team, including DCS and other community agencies
  • Arranges for transportation (where needed) and supervision of visitations between caregivers and children as specified in the service plan. Incorporates observations made during the visitation into parenting/coaching sessions and incorporates lessons from parenting skills into the visit.
  • Available to provide services on weekends and evenings
  • Thoroughly documents all case activity as required by DCS contract
  • Participates in case file preparation as needed for each client referred, ensuring all relevant documents are updated and included
  • Updates progress reports regularly and service plans a minimum of monthly and ensures all documentation is prepared according to contractual guidelines
  • Inputs all progress reports, assessments, service plans, visitation reports, and other relevant documents into CHILDS
  • Participates in File Reviews as part of the Continuous Quality Improvement process
  • Actively participates as a member of the team
  • Participates in supervisory meetings with the supervisor, both on an individual basis and as a group; reviews all new cases with a supervisor
  • Keeps DCS and agency workers updated on progress and concerns related to the case; maintains contact with DCS specialist at least twice monthly
  • Meet regularly with the referring DCS specialist, including the initial meeting, midpoint (90 day) meeting, and any other face to face contact needed
  • Attends meetings as assigned and appropriate
  • Understands and complies with the requirement to report child or adult maltreatment
  • Participates in training and regular process improvement activities
  • Completes at least fifteen (15) hours of training within thirty (30) days of hire, which will include evidence based or informed practice on parenting skills; car seat training; AZ mandated reporter laws; CHILDS training and Scope of Work training which must be placed in personnel file within two weeks post training occurrence.
  • Attends ADCS "Core Training for Parent Aides" within ninety (90) days of hire as offered through the ADCS Child Welfare Training Institute (CWTI) This certificate of training is to be kept in the personnel file

Completes training in the following areas within 90 days of hire: basic child developmental needs and issues; how to handle trauma related, vulnerable or medically fragile individuals; and use of boundaries and interventions to de-escalate clients.

  • Has or obtains knowledge and understanding of Family Systems Theory, Family-Centered Practice, family dynamics shared parenting, and treatment philosophies of family-based services, stages of change and motivational interviewing techniques
  • Has or obtains knowledge and ability to access community resources; helps families connect with needed resources
  • May drive company or personal vehicle on agency business


Minimum Qualifications


Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources.

  • High School or GED
  • Must be 21 years of age or older
  • Ability to obtain required training certificates as specified by contract
  • Must be able to work as part of a diverse group
  • Must have problem-solving ability
  • Ability to relate well to families of varied lifestyles, backgrounds, and ethnicities
  • Experience with multi-problem families
  • Has or obtains experience in family-centered services, family dynamics, community resources and how to access them, cultural diversity, substance abuse, effects of child abuse and neglect on child development, sexual abuse, mediation and other interventions
  • Essential physical requirements include walking, sitting, standing, driving, lifting lightweight office supplies and equipment, talking hearing seeing and writing
  • Obtain State of Arizona Level One Fingerprint Clearance Card and have clear Central Registry Report prior to provision of services to clients
  • Have not been placed on probation or parole for the last ten years from date of hire
  • Have no criminal violations within the last 5 years
  • No civil, criminal, or juvenile restraining orders within the last ten years from hire date
  • Valid Arizona Driver License, proof of insurance, Arizona Motor Vehicle Division 39 month Motor Vehicle Report, and reliable, safe transportation
  • Valid Driver's License that has not been suspended or revoked within the last three years from hire date
  • No Driving While Intoxicated (DWI) or Driving Under the Influences (DUI) in the last five years or during employment
  • No At Fault Accidents within the last five years or during employment
  • No more than two moving violations within the last five years or during employment
  • No more than one excessive speed violation within the last 5 years or during employment
  • Pass pre-employment and annual drug screening
  • Current CPR Certification


Desired Qualifications


  • AA in Social Services or related field
  • Additional years of directly related experience in a child welfare setting
  • Bilingual, English / Spanish verbal and written


Catholic Community Services of Southern Arizona
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