Catholic Community Services of Southern Arizona
  • Tucson, AZ, USA
  • Full Time

Position Purpose

Assists with the management of Deaf and Residential Services' (DRS) Community Living Program (CLP). Oversees the programmatic structure of all CLP sites.  Develops and coordinates all staff training.   As part of a team, supervises, develops, organizes and manages all CLP functions, in association with the CLP Agency Director/Deputy Director. Responsible for overall supervision of the DRS Day Training Treatment Adult program.  Assists with policy development, contract and residential monitoring compliance, staff management and staff recruiting activities.  Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions

  • Assists the CLP Administration team with the development and implementation of organizational structure for appropriate service delivery
  • Supervises the COPD DTA program and staff Coordinates, develops and implements all staff training across CLP and DTA
  • Assures that all staff are trained according to contract and program monitoring requirements
  • Develops additional training opportunities related to quality of services, and supports to consumers
  • Performs site reviews and determines areas of strengths and weaknesses and implements strategies for capacity building
  • Assist in the development and implementation of CLP policies and procedures to ensure compliance with DES/DDD program monitoring standards and CCS policies and procedures
  • Ensures program adherence to contract requirements at DTA and CLP.
  • Works with program management and the CLP Agency Director/DRS Deputy Director to ensure appropriate staff coverage, matches and assistance for individuals served
  • Works with the CCS Human Resource department to act as a conduit for potential new staff within the CLP
  • Maintains and reports to CCS / HR the CLP Staff openings on a weekly basis
  • Works with the MITC staff electronic system to assist in maintaining current/accurate staffing schedules for the DTA and CLP sites
  • Assists with approval of attendance requests and timecards as requested by the Agency Director
  • Responsible for information development, training and implementation of the Therap Services web-based documentation system
  • Ensures that regularly scheduled training occurs, providing for timely and appropriate CLP and DTA staff training; ensures that training is updated/revised, as necessary
  • Provides computer system information, training and assistance to all CLP staff members, as required
  • Develops new CLP programs to best meet the residential, emotional and social needs of residents served
  • Assists the CLP Administrative team in the ongoing implementation and of quality programing, licensing and other strategies and techniques as it relates to the ongoing operations of the CLP
  • Works with the CLP Administrative team to develop ongoing and innovative staff incentive and reward programs
  • Assists Program staff with the development and implementation of quality indicators including integration, participation and respect for individual choice and preference; ensures implementation throughout all programs
  • Represents the agency's residential programs at provider meetings, professional associations, etc.
  • Problem solves with staff in the areas of staff-client communications and staff-staff communications; responds to grievances, assists with staff meetings and works throughout the CLP and DTA to ensure smooth program operations
  • Addresses necessary changes/moves for individuals in their respective living situations; and day program.Works to effect change as requested by individuals
  • Acts as a community liaison and contact representative for information, fund raising and other public education activities, as required
  • Meets and reviews program status with supervisor and key staff
  • May drive agency or personal vehicle on company business
  • May perform other duties as assigned

Minimum Qualifications

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Corporate Director of Human Resources.

  • Bachelor's in Human Services, Education or related field
  • 2 years of supervisory experience
  • 2 years' experience of managing web-based computer software systems
  • 4 years of experience working in the field of developmental disabilities and/or provision of residential support services for individuals with disabilities
  • Ability to obtain State of Arizona Level One Fingerprint Clearance Card and pass drug screening
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle Division 39 month Motor Vehicle Report

Desired Qualifications

  • Master's in Human Services, Education or related field
  • Additional years of directly related experience
  • 1 year of experience supervising shift-model residential staff members
  • 1 year of experience in training to include program planning, behavior modification and licensing rules and regulations for individuals with developmental disabilities
  • Certified in training Prevention and Support, Article 9 and ISP teaching techniques
  • Knowledge and experience working with web-based documentation and training systems
Catholic Community Services of Southern Arizona
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