Catholic Community Services of Southern Arizona
  • Albuquerque, NM, USA
  • 19.51-21.46 DOE
  • Hourly
  • Full Time

Full healthcare package, 10 holidays, vacation, sick leave, and 403(b) Plan

Catholic Community Services

Catholic Community Services of Southern Arizona strengthens families, supports communities, provides compassionate services, and strives for excellence. For more information visit our website at:

Benefits for the Service Coordinator III - Deafblind

  • Up to 27 paid days off during your first year, including 10 paid holidays
  • Health, Dental, Vision, and Life Insurance
  • Long Term Disability Insurance
  • Voluntary short-term disability, hospital confinement indemnity; accident, critical illness insurance
  • 403(b)
  • Section 125 Healthcare Reimbursement Account
  • Section 125 Dependent Care Reimbursement Account
  • Ongoing training and development

The Service Coordinator III provides case management support, advocacy, and assistance to consumers who are deaf, hard of hearing (including those with significant disabilities) and deafblind in the area of life management in community settings, including vocation, financial management, living supports, medical services. Also assists in the coordination and facilitation of community training, education classes and crises/emergency services. Maintains necessary case records and consumer file documentation. Position may from time to time be stressful and require a high demand of performance. Travel may be required. May perform other duties as assigned.

Essential Functions

  • Provides direct service to consumers in community settings, home residences and/or at job sites
  • Provides intake services to include reviewing referral information, completing Case History (biopsychosocial), Intake, Confidentiality, Consent to Treat, Authorization to Release Information, and other forms, presenting information to team at intake meetings, and completing and implementing consumer service treatment plans
  • Conducts the emergency/crisis screening process; works with consumers in crisis to determine eligibility for emergency food, housing, utility, transportation funding and referring to appropriate community resources
  • Coordinates services consumers receive from COPD-NM
  • Coordinates, as appropriate, services consumers receive from other agencies and entities
  • Provides case management to consumers on caseload and aiding consumers in obtaining social security, food stamps, welfare, housing, and other related services
  • Provides support and assistance to consumers in the areas of life management and independent living skills to include finance and money management, appointment planning/scheduling, reading and comprehending mail, tax information, bill paying, use of public transportation, apartment maintenance, and use/role of interpreters
  • Provides support and assistance to consumers with issues related to employment to include transportation, Social Security, workplace advocacy and other related services
  • Provides advocacy in the areas of lease interpretation, benefits application and appeal, financial issues with banks and public benefits programs, receiving medical services from publicly funded programs, education, employers and other systems in the community
  • Maintains case records and documentation for consumers; completes required weekly and monthly documentation
  • Assists in coordinating and providing various processes and community education classes
  • Provides direct Support Service Provider (SSP) services to consumers who are deafblind
  • Assists in the implementation, reviewing, and maintenance of CARF procedures and adheres to CCS, DRS, and COPD-NM policies and procedures
  • Participates in training and in-services to enhance professional growth
  • May drive agency or personal vehicle on company business

Minimum Qualifications

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources.

  • Bachelor's in Psychology, Sociology, Counseling, Rehabilitation, Social Work or related field
  • Fluency in American Sign Language and various manual communication modes
  • 2 years of experience working with Deaf, Hard of Hearing and/or Deaf-Blind persons in a professional counseling and/or case management capacity
  • Pass FBI Fingerprint Criminal History Summary
  • Valid New Mexico Driver License, proof of insurance, and 36 month Motor Vehicle Report for New Mexico
  • Pass Drug Screening

Desired Qualifications

  • Master's degree Psychology, Sociology, Counseling, Rehabilitation, Social Work or related field
  • Additional years of directly related experience

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Catholic Community Services of Southern Arizona
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