Catholic Community Services of Southern Arizona
  • Tucson, AZ, USA
  • 21.70-23.90
  • Hourly
  • Full Time

Full healthcare package, 10 holidays, vacation, sick leave, and 403(b) Plan

Catholic Community Services

Catholic Community Services of Southern Arizona strengthens families, supports communities, provides compassionate services, and strives for excellence. For more information visit our website at:


  • Up to 27 paid days off during your first year, including 10 paid holidays
  • Health Insurance, Dental Insurance, and Vision Insurance
  • Life Insurance
  • Long Term Disability Insurance
  • Voluntary short-term disability, hospital confinement indemnity; accident, critical illness insurance
  • 403(b)
  • Section 125 Healthcare Reimbursement Account
  • Section 125 Dependent Care Reimbursement Account
  • Ongoing training and development

This position is housed at the One Stop Center as well as Deaf & Residential Services - Tucson. The PROGRAM COORDINATOR II position meets with consumers and evaluates, trains, and assists One Stop Career Center customers requiring assistance in gaining initial employment or re-employment by giving them access to needed community services. The position will also be referred to as the Workforce Development Specialist. Collaborates and coordinates with employers, One-Stop Programs, Vocational Rehabilitation, training delivery systems, WIOA programs, OJT and Ticket to Work programs. Maintains unit records of consumer contacts to include unit counts, attendance sheets, monthly reports, SOAP notes and ensures that all DOL, WIOA, VR, CARF, DDD and other contractual documentation in client files is complete. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.


  • Develops relationships with community employers to provide a network of training and job placement opportunities for the Deaf and Hard of Hearing
  • Participate in developing activities that supports One Stop services
  • Develops employment options and coordinates job placement efforts by improving the employment outcomes for Adults, Dislocated workers, Deaf, Hard of Hearing persons and persons with disabilities
  • Collaborates with Youth Opportunity programs, Vocational Rehabilitation, school systems, employers, consumer based organizations, training delivery systems and community vocational rehabilitation programs to increase access to training and job opportunities
  • Works with Vocational Rehabilitation, to determine referral processes
  • Acts as a liaison with DRS's population and the One Stop.
  • Provides consumer support at both the One Stop and the DRS facility.
  • Responsible for providing all employment resources, informational opportunities, workshops and WIOA resources to DRS staff, Vocational Director and Executive Director
  • Enters data into the One Stop data system PTS & AJC
  • Responsible for DRS and One -Stop email correspondence
  • Reviews referrals and coordinates intake and initial assessment for eligibility to all agency programs; completes all required program paperwork
  • Provides general orientation to programs, performs initial assessments, develops program plans, participates in DRS intake and staff meetings, and coordinates activities with the One Stop and Vocational Rehab centers for DRS clients
  • Provides assessments addressing training needs, support needs and environmental adaptation needs of the work site
  • Develops program plan with consumer, identifying co-enrollments with other programs, services of each program and consumer employment goals
  • Develops job options and markets potential job openings to include development of OJT contracts; monitors the expenditures of all OJT contracts
  • Supports DRS's Youth Program and provides Job coaching as needed.
  • Writes monthly progress reports as required by contracts
  • Maintains an up-to-date employer contact record
  • Maintains unit records of consumer contacts to include unit counts, SYEP attendance sheets, SOAP notes and monthly reports
  • Ensures all contractual documentation in client file is complete
  • Provides follow-up services to ensure client and employer satisfaction
  • Coordinates vocational information workshops for Deaf, Hard of Hearing and consumers with disabilities and employers
  • Individual community based job coaching
  • Provides walk-in services and call in information and referral
  • Provides case management services-referrals
  • Assists with multiple aspects of agency events
  • May drive agency or personal vehicle (reimbursed) on company business


Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources

  • Bachelor's in Rehabilitation, Counseling or Education
  • Basic Sign Language Skills or willingness to learn
  • 2 years in provision of vocational services to special populations, specifically Deaf persons.
  • Knowledge of labor market, vocational service systems and employment/employer supports
  • 1 year of experience in a vocational setting
  • Knowledge of the Vocational Rehabilitation and/or WIOA system
  • Obtain State of Arizona Level One Fingerprint Clearance Card and pass drug screening
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle Division 39 month Motor Vehicle Report


  • Master's in Rehabilitation, Counseling or Education
  • Proficiency in American Sign Language, assistive listening devices, and culture
  • 2 years of experience working directly with Deaf, Hard-of-Hearing individuals and/or disabilities
  • Additional years of directly related experience
  • 1 year of experience working in Rehabilitation
  • 1 year of experience working in Vocational Education
  • First Aid and CPR certification

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Catholic Community Services of Southern Arizona
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