Catholic Community Services of Southern Arizona
  • Tucson, AZ, USA
  • 50.30-56.59
  • Full Time

Full healthcare package, 10 holidays, vacation, sick leave, and 403(b) Plan

Catholic Community Services

Catholic Community Services of Southern Arizona strengthens families, supports communities, provides compassionate services, and strives for excellence. For more information visit our website at:

Full-time, Executive Director, Operations


  • Up to 27 paid days off during your first year, including 10 paid holidays
  • Health Insurance (CCS covers nearly 100 percent of cost of employee coverage)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long Term Disability Insurance
  • Voluntary short-term disability, hospital confinement indemnity; accident, critical illness insurance
  • 403(b)
  • Section 125 Healthcare Reimbursement Account
  • Section 125 Dependent Care Reimbursement Account

The Operations Director is responsible for the oversight and support services for Corporate Board, Facilities, Property and Maintenance, Tangible Assets, Compliance, Quality Assurance, Risk Management, Safety, and Insurance. Responsible for providing strategic leadership for CCS as part of the Executive Management Team to establish long-range goals, and strategies. May perform other duties as assigned.

This is a mission oriented position. The Executive Director, Operations is an individual who has a clear sense of personal direction and the mission of the Corporation. The individual will be able to draw together diverse programs into a cohesive whole. The individual is responsible for both the detailed tasks associated with administration and strategic planning and implementation. The Executive Director, Operations is responsible to maintain positive relationships with colleagues on the Executive Management Team, staff within the department, members of the Corporate Board and the staff of funding and regulatory agencies.


General Administration and Management Functions

  • Human Resources: Recruit, hire train and lead staff. Responsible for implementing CCS Personnel Policies and Procedures including the Affirmative Action/ EEO plan for assuring diversity in the workforce.
  • General Administration: Assist in the ongoing development of administrative support for agency programs through creative problem solving, consultation, systems development training and technical assistance. All operational support services are directed at facilitating and achieving the program service goals and objectives of the agency. Oversee Executive Coordinator and administrative support for corporate office
  • Consultation: Offer training and consultation to agencies and support service staff. Participates as requested on agency level advisory board and committees or on City, State and national associations
  • Compliance: Oversee all aspects of compliance with government agencies, grants, and program-specific compliance requirements. Maintain schedule of audits/surveys; oversee preparation and systems to ensure all agencies within CCS are meeting compliance requirements. Serve as a resource on compliance-related matters
  • Quality: Track all incident reporting; review trends; develop and implement quality improvement plans
  • Risk Management: Assess and mitigate risk; point person for liability/auto/property insurance
  • HIPAA: Ensures compliance with HIPAA
  • Facilities: Oversee Director of Facilities and facilities staff; ensure proper upkeep of properties; coordinate moves; determine space utilization
  • Vehicles: Oversee all company-owned vehicles; ensure maintenance; make purchasing decisions
  • Executive Functions: Act as an executive of the Corporation by participating with the CCS Board of Directors at monthly meetings of the Board and its committees. Participate on the CCS Executive Management Team in developing policies and procedures for the operation of CCS.


  • Master's Degree in Public Administration, Project Management, Business, Facilities, Risk Management, or related field. Suitable work experience may substitute for education
  • At least seven years of experience in operations leadership, quality improvement, risk management, or project management.
  • Valid Arizona State Driver's License.
  • State of Arizona Level One Fingerprint Clearance Card.

Knowledge, Skills and Abilities FOR THE OPERATIONS DIRECTOR:

  • Operational Leadership: Proven ability to lead and collaborate with diverse team to ensure timely and accurate operations and operational support
  • Quality Improvement: Proven ability to determine opportunities for continuous quality improvement and to implement processes and measure outcomes
  • Communication: Excellent and demonstrated skills in writing policies and procedures. Excellent ability to communicate verbally at various levels in the Corporation and to make presentations.
  • Personal Qualities: Ability to work as a member of a team, build and support consensus, and to use feedback and advice from colleagues. Demonstrated skills in treating clients, colleagues, and employees with objectivity, fairness, and respect. Flexible, innovative, possess creative problem solving skills, and sound judgment, reliable and able to act independently in a value oriented professional style.
  • Organizational Relationships: Understanding of appropriate relationships and communication within a Corporate Board structure of a Catholic sponsored organization.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Catholic Community Services of Southern Arizona
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