Catholic Community Services of Southern Arizona
  • Tucson, AZ, USA
  • 15.83-17.42 per hour DOE, Bonus based on hours worked, OT potential
  • Hourly
  • Full Time

Full healthcare package (medical, dental, vision), Employer paid Life Insurance and Long Term Disability, Employee Assistance Program, 10 holidays, vacation, sick leave, and 403(b) Plan

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at:

OVERVIEW: Provides oversight, scheduling, direction, monitoring, and coordination of program activities of assigned community-based residences for individuals with developmental disabilities. Assists with the development and review of ISPs, behavior plans, and medication plans. Monitors and maintains client case records ensuring necessary guidelines and standards are followed. Monitors direct care staff, ensures site and equipment are properly maintained. Assists with the development of staff schedules and ensures required documentation is properly completed and filed. Responsible for assuring staff and client coverage to meet contractual obligations, quality care for residents, compliance with all CCS and CLP policies, and assuring licensing standards are met. May drive agency or personal vehicle on company business. Position may from time to time be stressful and require a high demand of performance.

JOB REQUIREMENTS: Include but are not limited to:

  • Assists in all aspects of assigned residential settings
  • Under the direction of the Program Manager provides training, scheduling, evaluating, constructive performance feedback, and assures appropriate staff hours are provided at assigned sites
  • Completes staff performance evaluations
  • Under the direction of the Program Manager provides staff training and documents training per policies and procedures
  • Provides observation and feedback, job performance input and counseling to staff members on an ongoing basis
  • Responsible for compliance with DES/DDD Residential Program monitoring rules at all times
  • Responsible for assuring that client records are maintained to meet guidelines of DES/DDD program monitoring, contract compliance, and agency policies and procedures
  • Prepares and completes resident ISPs, skill training objectives and teaching plans, data collection methods
  • Writes, implements and reports on Behavior Treatment Plans for residents requiring a plan
  • Conducts regular staff meetings, both individually and as a group, to problem solve, provide information and feedback, and to receive input regarding program and client statuses
  • Ensures all program operations are conducted in a safe and appropriate manner and reports problems to the Program Manager and Program Director
  • Responsible for attendance and accurate reporting at all resident ISP meetings and other pertinent program meetings
  • Works with Program Manager to ensure the DSP's are providing adequate data collection using the Therap web-based documentation system
  • Under the direction of the Program Managers ensures that all client medical and evaluation needs are met per recommendations of the ISP team, therapists, Primary Care Physicians etc.; ensures that results of such are accurately documented in individual case files
  • Works with the Program Manager to complete monthly documentation to DDD Support Coordinator, Guardians, and other team members as requested to include, but not limited to, monthly progress reports, medication records, behavior treatment plan data, medical/therapy appointments, changes in status
  • Under the direction of the Program Manager maintains financial accountability of program household and client account monies following identified policy and procedure for all tasks and processes
  • Maintains a flexible working schedule based upon program need

MINIMUM QUALIFICATIONS: Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Corporate Director of Human Resources.

  • Associates or 2 years post-secondary education in social service or related discipline (4 years of directly related experience may substitute for education requirements)
  • 2 years of supervisory experience
  • Excellent verbal and written communication skills
  • Knowledge of the DES/DDD Residential Program Monitoring rules
  • Experience with writing and implementing objectives and skill plans per ISP guidelines
  • Proven ability to lift 60 lbs 15% of the time


  • Bachelor's in Social Work, Psychology, Sociology, Special Education or related field
  • Additional years of directly related experience
  • American Sign Language skills
  • Completion of required CLP CDS modules


  • Must be at least 18 years of age
  • Valid Driver's License, proof of insurance, and 39-Month MVR Report
  • Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws)

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Catholic Community Services of Southern Arizona
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