Catholic Community Services of Southern Arizona
  • Albuquerque, NM, USA
  • 20.29-22.32 per hour DOE
  • Hourly
  • Full Time

Full healthcare package, dental, vision, 10 holidays, vacation, sick leave, Employee Assistance Program, 403(b) Plan w/Match, Company paid Life Insurance and Long Term Disability Insurance

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team in our Community Outreach for the Deaf program! For more information visit our website at:

OVERVIEW: Provides case management support, advocacy, and assistance to consumers who are deaf or hard of hearing with significant disabilities, deafblind, older adults who are deaf in the areas of life management in community settings, financial management, living supports, and medical services. Also assists in the coordination and facilitation of community trainings, education classes, and crises/emergency services. Maintains necessary case records and consumer file documentation. Position may from time to time be stressful and require a high demand of performance. Travel may be required. May perform other duties as assigned.

JOB REQUIREMENTS: Essential functions of the job include, but are not limited to:

  • Provides direct service to consumers in office and community settings (including home)
  • Provides intake services to include reviewing referral information, completing Case History (biopsychosocial), Intake, Confidentiality, Consent to Treat, Authorization to Release Information, and other forms
  • Develops, implements, and monitors consumer service plans which coordinates services consumers receive from COPD-NM
  • Presents new consumer/intake information to teams at intake and periodic client review meetings.
  • Coordinates, as appropriate, services consumers receive from other agencies and entities
  • Conducts the emergency/crisis screening process; works with consumers in crisis to determine eligibility for emergency food, housing, utility, transportation funding and referring to appropriate community resources
  • Provides case management to consumers on caseload and aiding consumers in obtaining social security, food stamps, welfare, housing, and other related services
  • Provides support and assistance to consumers in the areas of life management and independent living skills to include finance and money management, appointment planning/scheduling, reading and comprehending mail, tax information, bill paying, use of public transportation, apartment maintenance, and use/role of interpreters
  • Provides advocacy in the areas of lease interpretation, benefits application and appeal, financial issues with banks and public benefits programs, receiving medical services from publicly funded programs, education, employers and other systems in the community
  • Maintains case records and documentation for consumers; completes required weekly and monthly documentation
  • Assists in coordinating and providing various processes and community education classes
  • Provides direct Support Service Provider (SSP) services to eligible consumers
  • Assists in the implementation, reviewing, and maintenance of CARF procedures and adheres to CCS, DSS, and COPD-NM policies and procedures


  • Bachelor's in Psychology, Sociology, Counseling, Rehabilitation, Social Work or related field
  • Fluency in American Sign Language and various manual communication modes
  • 3 years of experience working with Deaf, Hard of Hearing and/or Deaf-Blind persons in a professional counseling and/or case management capacity


  • Master's degree Psychology, Sociology, Counseling, Rehabilitation, Social Work or related field
  • Additional years of directly related experience


  • Must be at least 18 years of age
  • Valid Driver's License, proof of insurance, and 36-Month MVR Report
  • Ability to obtain and maintain FBI / CJIS Fingerprint Clearance
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws)

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Catholic Community Services of Southern Arizona
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